Last Updated: July 23, 2025
At BIAGRO,S.A. (referred to as "we," "us," or "our" in this policy), we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, utilize, and manage your personal data when you visit our website (the "Site") or play a Developer Game—games published by independent developers that use our services (the "Services").
1.1 Types of Information We Collect
When you interact with a Developer Game, we may gather the following categories of personal information:
Contact Details: First name, last name, email address, home address, and mobile or other phone numbers.
Personal & Account Information: Gender, age, age range, profile photos, and account login credentials (username, password, and profile-associated images).
Communication Information: Content exchanged through email, postal mail, or other communication channels.
Third-Party Information: Data obtained from external websites or platforms that relates to your use of, or interest in, our services.
Location Information: Geolocation data from mobile devices or IP addresses, collected only where permitted by law.
Activity, Technical, and Device Information: Details about your website usage, how often you use our services, hardware model, device type, unique device identifiers, operating system, browser type, and IP address.
Government-Issued Identifiers: Passport numbers, driver's license numbers, and social security numbers, collected solely for legal compliance purposes.
Sensitive Information: Biometric data, precise geolocation, driver's license details, and financial information, collected only to meet legal obligations.
1.2 How We Use Your Information
We use your personal information for the following purposes:
Registration and Authentication: To help you register for and access Developer Games, as well as update your user profile.
Game Access and Eligibility: To verify that you are legally permitted to access and play Developer Games based on your geographic location.
Player Matching: To assist you in finding and connecting with other players.
Payment Processing: To handle in-game purchases and update your account balance or transaction records.
Game Features Provision: To offer in-app messaging, chat functions, gameplay history tracking, and profile customization options.
Game Support: To provide assistance and resolve issues related to Developer Games.
Service Improvement: To monitor service performance, fix technical problems, and develop new features or enhancements.
Advertising Effectiveness Analysis: To evaluate how well our advertising campaigns perform and optimize future promotions.
Communication and Complaint Handling: To send service-related updates (e.g., game maintenance notices) and respond to your feedback, questions, or complaints.
Marketing: To send you marketing materials (such as game updates or special offers) that align with your preferences.
Service Security: To detect and prevent fraud, unauthorized access, or misuse of our services, and to strengthen our security measures.
Legal and Regulatory Compliance: To meet legal obligations, such as reporting requirements or responding to regulatory inquiries.
Rights Enforcement: To monitor and enforce our terms of use, as well as agreements we have with third parties.
We may share your personal information with third parties to deliver our Services. This includes sharing with our affiliated companies and third-party service providers, who are only authorized to use the information to perform the specific services they provide for us.
2.1 Cases of Information Sharing
Legal Requirements: We may share your information if required by law, such as in response to a court order, subpoena, or government investigation.
Corporate Changes: In the event of a merger, acquisition, or transfer of control of our business, your information may be transferred as part of the business assets.
Partnerships with Third-Party Companies: We may share information with partners like advertising platforms, but only under strict data protection requirements to ensure your information is handled securely.
We will not share your personally identifiable information with third parties without your prior consent, except in the situations described above.
2.2 Information Security and Data Rights
We are committed to protecting your personal information through a range of security technologies and procedures. We retain your information only for as long as necessary to fulfill business or operational needs, or to comply with legal requirements. Our servers use encryption, and access to your information is restricted to authorized personnel. However, due to the inherent risks of the Internet, we cannot guarantee 100% security of your data.
If you uninstall our software or stop using our services, we will delete all your data within three months. If you clear your data through the software (e.g., via in-app settings), we will immediately delete local data stored on your device and remove all related data stored on our servers within one month.
If you do not want us to use your collected information for advertising purposes, you can opt out of such use. Please note that even if you opt out, we may still collect some data for essential operational purposes, such as fraud prevention or service maintenance. Opt-out requests must be submitted separately for each browser or device you use to access our services.
We highly value our intellectual property and expect you to use our software and services solely for legal purposes. If we believe you have violated any laws or this Privacy Policy, we reserve the right to terminate or suspend your access to our services.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we discover that we have accidentally collected such information, we will delete it promptly.
6.1 California Privacy
For residents of California, you may have additional rights under the California Consumer Privacy Act of 2018 ("CCPA"). These rights include:
The right to know what personal information we have collected about you.
The right to request the deletion of your personal information.
The right to opt out of the sale of your personal information (if applicable).
6.2 European Privacy
For individuals located in the European Economic Area ("EEA"), you have rights under the General Data Protection Regulation ("GDPR"). These rights include:
The right to withdraw your consent to data processing (where processing is based on consent).
The right to request access to your personal information.
The right to request correction of inaccurate personal information.
The right to request erasure of your information in certain circumstances (e.g., if the data is no longer needed).
The right to object to or restrict the processing of your information.
The right to request data portability (i.e., to receive your data in a structured, machine-readable format).